Scheduling + AI + multi-clinic

Run your clinic with confidence — from front desk to patient.

Assist brings teams, services, and availability together, with an assistant that books via chat and follows your rules. Built to scale with your practice.

Everything you need in one stack

Designed for real teams: roles, per-clinic data, and tools that remove friction every day.

  • Multi-clinic and roles

    Admin, doctor, front desk, and patient portal. Each clinic isolated with clear access policies.

  • Safe scheduling

    Slots by service and weekly rules. Built-in double-book protection so bookings never collide, even when staff and patients act at the same time.

  • Scheduling assistant

    Patients chat in plain language to find availability, book, reschedule, or cancel — with clear guidance when an emergency needs a person.

  • Knowledge base

    Upload clinic playbooks so the assistant can ground answers in your internal policies and protocols.

  • LatAm-first

    Time zones, currency defaults, and workflows tuned for the region — including holiday-aware calendars when configured.

  • Human handoff

    When needed, the assistant records an escalation so front desk or ops can follow up in context.

  • Privacy by design

    Each clinic's data is isolated from every other clinic, with encryption at rest and audited access on every request.

Billing & payments

Charge with confidence, get paid faster

Take deposits at booking, issue tax-compliant invoices, and reconcile by provider — no more chasing payments by WhatsApp.

  • Online deposits at booking

    Optional deposits with PayU, Mercado Pago, and Stripe to confirm slots and cut no-shows.

  • E-invoicing for LatAm

    Generate tax-compliant electronic invoices (DIAN, SAT, SUNAT) once a service is rendered.

  • Insurance & copays

    Track private, prepagada, or EPS coverage per visit and split copays vs. payer responsibility.

Clinical core

From the front desk into the consult room

Doctors get a clinical workspace that connects directly to the schedule — notes, history, and orders without context-switching.

  • SOAP clinical notes

    Structured Subjective / Objective / Assessment / Plan notes with templates per specialty and quick autosave.

  • Patient history & files

    A secure timeline with prior visits, attachments, labs, and imaging — searchable across the chart.

  • Digital prescriptions & orders

    Issue prescriptions, lab requests, and referrals with the doctor’s signature and a verifiable PDF for the patient.

See the app

Three views, one source of truth

Doctors, the front desk, and clinic management each get a dedicated workspace — same patient record, same schedule, role-aware tools.

assist.clinic/doctor/encounter/4827
LC

Laura Castaño Ríos

F · 34 y · DNI 1.020.555.812 · +57 312 555 0140

Allergy: penicillinPrepaid — Sura
SSubjective

Patient reports occasional sensitivity to cold in #36 over the last two weeks. No spontaneous pain. Last cleaning 3 months ago.

OObjective

Tooth #36 with class I composite. Vital response to cold within normal limits. Periapical X-ray without lesions. No bleeding on probing.

AAssessment

Dentin hypersensitivity on #36. Healthy periodontium. Good oral hygiene.

PPlan

Apply desensitizing varnish in this session. Toothpaste for sensitive teeth twice daily. Re-evaluate in 4 weeks.

Autosaved · 4 seconds agoSign & lock note

Operations

Patient-facing automation that actually works

Cut no-shows and admin chatter with two-way calendars, telehealth, intake forms, waitlist, and WhatsApp.

  • Two-way Google & Outlook sync

    Personal calendar events block availability; new appointments push back to the doctor’s calendar.

  • Built-in telehealth links

    Auto-generate Google Meet or Zoom links for virtual visits and surface them in reminders.

  • Smart intake forms

    Send dynamic medical questionnaires before the visit; answers flow straight into the patient chart.

  • Automatic waitlist

    When a slot frees up, Assist messages the next waitlisted patient and books them on accept.

  • WhatsApp Business channel

    Patients chat, book, and confirm directly on WhatsApp; staff respond from the same Assist inbox.

  • AI voice calls

    Outbound calls in natural Spanish, Portuguese, or English for confirmations, no-show recovery, and post-visit follow-up — with lifelike voices.

AI voice calls

Your AI receptionist calls patients in their own voice

Skip endless WhatsApp ping-pong. Assist places real outbound calls to confirm appointments, recover no-shows, run post-visit check-ins, and reschedule on the spot — in natural Spanish, Portuguese, or English with the same scheduling tools as the web chat.

  • Multilingual lifelike voices with sub-second latency.
  • Same booking, rescheduling, and waitlist tools as the web agent.
  • Transcripts and outcomes saved to the patient record automatically.
  • Falls back to human handoff when the patient asks for a person.

Lifelike voices and outbound calling included. Call recording is opt-in per call and configurable per jurisdiction.

Assist — Clínica Sonrisa

+57 1 555 0140 · outbound confirmation

Live
  1. Assistant

    Hi Laura, this is Assist calling from Clínica Sonrisa. I’m confirming your cleaning with Dr. Pérez tomorrow at 9 AM. Are you good to attend?

  2. Patient

    Actually, can we move it to Friday afternoon?

  3. Assistant

    Of course — I have 2 PM or 4 PM on Friday with Dr. Pérez. Which works better?

Pricing that scales with your clinic

Designed to scale from solo practice to multi-location group. Every tier includes secure data isolation per clinic and the scheduling assistant.

Final pricing will be announced ahead of public launch.

  • Starter

    For solo practices testing Assist with a single doctor.

    Coming soon
    Request a demo
    • 1 doctor, up to 50 appointments / mo
    • Scheduling, patients, services, availability
    • AI scheduling assistant (web chat)
    • Holiday-aware calendar, email reminders
  • Most popular

    Pro

    For growing clinics that want WhatsApp, payments, and reminders on autopilot.

    Coming soon
    Request a demo
    • Unlimited appointments & patients
    • WhatsApp Business channel + SMS reminders
    • Online deposits (PayU / Mercado Pago / Stripe)
    • Two-way Google & Outlook calendar sync
    • Intake forms, automatic waitlist & NPS
    • AI voice calls — 200 minutes included
  • Clinical

    Full clinical workspace with EHR, e-prescriptions, and telehealth.

    Coming soon
    Request a demo
    • Everything in Pro
    • SOAP notes, patient history & file vault
    • Digital prescriptions, lab requests, referrals
    • Telehealth links (Meet / Zoom)
    • Electronic invoicing (DIAN / SAT / SUNAT)
    • AI voice calls — 600 min included, post-visit follow-ups
  • Enterprise

    Multi-location groups, integrations, and dedicated onboarding.

    Custom
    Request a demo
    • Everything in Clinical
    • Multi-location & franchise consolidation
    • AI Medical Scribe + inbound voice receptionist (24/7)
    • Unlimited AI voice minutes, custom voices & SSO

Volume discounts available for groups of 10+ doctors. Reach out for an early-access conversation.

Go live in three steps

  1. 1

    Get onboarded

    Tell us about your clinic and we set up your team profiles in minutes.

  2. 2

    Spin up your clinic

    From admin, set name and country — then wire services, staff, and baseline availability.

  3. 3

    Serve and schedule

    Front desk and patients use the scheduling chat; doctors and admins refine the catalog as you grow.

Ready to modernize intake?

Talk with us about an early-access program for your clinic — same workflow, dedicated onboarding.